Transaction Processing System Prototype Assignment Malaysia

Part 1 Task:

Create a basic System Prototype to show example of Transaction Processing System use in the organization.

You can choose ONE (1) from the following:

1. Point of Sale (POS) System: Used in retail stores and restaurants for processing customer orders and payment.
2. Online Ordering System: Allows customers to place orders online, commonly used in e-commerce and food delivery businesses.
3. Reservation and Booking System: Used by hotels, airlines, and other service providers to manage reservations and bookings.
4. Banking Transaction System: Facilitates banking transactions, including deposits, withdrawals, and fund transfers.
5. Healthcare Information System: Manages patient records, appointments, and billing in healthcare facilities.
6. E-commerce Shopping Cart: Enables customers to add products to their carts, proceed to checkout, and complete online purchases.
7. Ticketing System: Used by entertainment venues, airlines, and transportation companies for selling and managing tickets.
8. Customer Support and Helpdesk System: Tracks customer issues, provides support, and manages service requests.
9. Parking Management System: Controls access to parking facilities and processes payments.
10. Student Information System (SIS): Manages student records, course enrolment, and academic progress in educational institutions.
11. Utility Billing System: Calculates and bills for utility services like water, electricity, and gas.

Part A: System Overview

Provide the following information:

1. System Title

Example: Student Information System

2. Organization Background

Briefly describe the organization that will use the system. (Approximately 100 words)

3. System Description

Explain the purpose of the system and its users. (Approximately 150 words)

4. System ObjectivesState THREE (3)

Example:

• Store student information
• Allow course registration
• Generate academic records

Part B: System Features (20 Marks)

Identify and explain:

FIVE (5) System Features

Example for Student Information System:

Feature Description

Brief explanation: 50-70 words per feature.

Part C: System Flowchart

Create ONE simple flowchart showing how users interact with the system.

Example:

Start → Login → Select Service → Process Request → Display Result → End

Students may use tools as follows:-

• Microsoft Word
• PowerPoint
• io
• Canva

Part D: Low-Fidelity Prototype

Using Microsoft PowerPoint, Canva, Figma, or any similar tool, create a prototype consisting of:

Minimum FIVE (5) Screens Example:

Login Screen, Home Page, Feature Page 1, Feature Page 2, Confirmation/Output Screen

For each screen:

Insert screenshot, explain the purpose of the screen and explain what the user can do

(Approximately 50 words per screen)

Note: Interactive buttons are NOT required.

Part 2: Reflection (10 %)

Write a short reflection (200-300 words):

Discuss the following in your essay:

• What did you learn from designing the prototype?
• What challenges did you face?
• How can this system help the organization?

Experts Answer on Above Questions on Management Information Systems

Chosen System – Online Ordering System

System Overview – the system selected for analysis is online ordering system, and the organisation selected is QuickBite Cafe which is a medium sized restaurant chain having five outlets in Kuala Lumpur, Malaysia. The cafe provides a wide range of meals along with the option of online ordering which is increasing rapidly, but the process followed is a manual order taking process which is time consuming. As a result, the cafe is planning to implement an online food ordering system that will allow its customers to place orders, make online payments and track order status.
System description – the food ordering system is a transaction processing system that records, validates and processes customers orders in real time. On payment, the kitchen will get an intimation to process the food ordered, and the customer will get an order confirmation. The restaurant can update the status from preparing to out for delivery, and finally completed. This will improve the order accuracy, speed up the process and provide a better experience to customers.
System objectives – to allow customers to order food online in real time, process online payments and maintain transaction history, and improve overall customer experience through faster order processing.

System features

User registration – it will allow the user to register using the name, email and phone number, and the restaurant will be able to maintain its customers records.
Food menu browsing – customers would be able to browse food categories which will display images, prices, ingredients and availability. The filter option would allow customers to quickly locate the desired items.
Shopping cart – the customers would be able to add multiple items to the cart before final take out. They can perform modifications like quantities. Remove items and view the total cost.
Online payment – this system supports an online secure payment through credit cards, debit cards, online banking and e-wallets.
Order tracking – the customer should be able to track the progress at different stages including preparation, dispatch and delivery.

Simple flowchart

The process is as follows – customer login – browse menu – select food – add to cart – check out – online payment – payment successful – confirm order – kitchen prepares food – order delivered – end.

Low fidelity prototype

Screen 1 – login page – the user enters email address and password, and new users can sign up.
Screen 2 – homepage – it displays food categories, featured meals, promotions and a search bar. Customers can browse the menu, view product images and place orders.
Screen 3 – shopping Cart – it displays the food items, quantities, prices, delivery charges and the total payment amount.
Screen 4 – payment page – it gives the option to select the preferred payment method, and confirm payment details.
Screen 5 – order confirmation page – the confirmation page displays the order status, payment status, delivery time and the order summary.

Reflective analysis

Designing the prototype for a food ordering system has significantly improved my understanding about transaction processing systems in automatic business operations by processing transactions. I have learnt that an effective system needs to be simple enough to allow for efficient recording of transactions. The Terence that I have faced was to decide on which features were essential without making the product overly complex. The system design can be significantly useful to QuickBite Cafe as it will help in reducing manual order processing, and enhance accuracy and improve the overall experience of customers.

Want Detailed Answers with References?

The transaction processing system prototype was designed for QuickBite Cafe by describing the system overview, features, flowchart, low Fidelity prototype and reflective analysis revealed that the food processing system for the company would allow it to address the operational issues effectively, and provide better overall experience to customers. With our programming assignment helpers, you can also get support with designing important systems in enhancing operational and other business areas performance. To boost up your confidence, you can view the solved assignments from Management and Science University (MSU) across different disciplines.