GMGT 5173 Organisational Behaviour – Communication & Collaboration Challenges

Topic: Reimagining Communication and Collaboration through the Lens of Organisational Systems

Tasks

Examine how challenges related to communication and collaboration have emerged or been addressed within one or more of the following contexts:

• Power and influence dynamics
• Organisational conflict and negotiation
• Shifts in organisational culture
• Change management processes

Support your analysis with relevant organisational behaviour theories, integrating insights from systems thinking and collaboration-focused literature. Your objective is to recommend practical, theory-based, and sustainable solutions to improve communication and collaboration in the chosen context.

Term Paper Outline

• Abstract
  o A short summary (150 words) of the paper’s purpose, discussion, and conclusion.
• Introduction
  o Background of the topic (why it matters)
  o Problem statement or key issue to be addressed
• Purpose and objectives of the paper
• Literature Review (max 500 words)
  o Theoretical framework(s) (e.g., key theories, concepts, or models relevant to your topic)
  o Summary of existing research and debates
• Analysis / Main Body
  o Presentation of case discussion
  o Subsections organized by themes, theories, or objectives
  o Evidence, examples, and citations to support your points
  o Critical analysis (not just description)
• Discussion
  o Interpretation of findings
  o Recommendations
  o Implications for practice or policy
• Conclusion
  o Summary of key points and findings

Experts Answer on Above Question on Organisational Behaviour

Introduction

The communication and collaboration are known as systemic organisational problems and not a failure in information sharing. Direct relationship between power, culture and change can be identified from the case example of Microsoft’s cultural transformation under Satya Nadella whereby the organisation transforms from internal competition towards collaboration.

Power and influence

The ways in which senior leaders can utilise expert and referent power in influencing employees is explained by French and Raven power theory. The leadership style demonstrated by Nadella and a global mindset which challenges the established pattern of internal competition.
Organisational culture

Sustainable collaboration needs changes in visible behaviour and underlying assumptions as explained by Schein’s three level model. Knowledge sharing is not adequately promoted in a culture that rewards individual or departmental success.

Change management

The need and importance of communicating the change is clearly indicated by Kotter’s change model which requires leadership support and reinforcing new behaviour. In the transformation of Microsoft, it is clearly evident that leadership communication must be accompanied by changes in organisational practices.

Systems thinking

The combination of power, culture, communication, incentives and employee behaviour forms an interconnected system. As a result, problems in any of the areas can result in reinforcing problems everywhere, such as competitive incentives can reduce information sharing and it weakens collaboration and subsequently reinforced departmental silos.

Sustainable solution

It is important for businesses to align leadership behaviour, shared performance objectives, cross functional teams, psychological safety and continuous feedback mechanisms, as they help in addressing the underlying organisational system, rather than treating communication as an isolated problem.

Conclusion

From the analysis, it is concluded that effective collaboration needs proper alignment between organisational culture, power relationships, leadership, incentives and communication processes. The communication challenges are clearly explained by systems thinking rather than solely viewing them as individual employee or managerial failures.

Want Detailed Answers with References?

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