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Managing Digital Transformation Assignment Answers

National Business Bank (NBB) was named the best bank in 2010 by Global Finance and received many other accolades. However, after two years, the bank was beset by long lines at branches and ATMs, high turnover among relationship managers, a plodding credit card application process, and ended up with the worst customer satisfaction scores. One of the senior executives, recalls that “it was almost embarrassing […]

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Business Transformation Assignment Answers Malaysia

How new digital technologies have transformed businesses 1. Discuss elements of a successful digital transformation of the big old companies navigating digital transformation. In your discussion, take note of the different types of new digital technologies that have altered the businesses of big old companies. 2. Based on a company* of your choice, provide discussion and reflection on the extent in which these new digital […]

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