Question 1 Andiswa Mzulwini recently won an award for best professional librarian of the year 2023 at the International Federation of Library Associations and Institutions (IFLA) conference held in Netherlands, Rotterdam on 21 – 25 August 2023. Andiswa was asked to share with other fellow librarians her secret in offering excellent service delivery. In her address, Andiswa cited attributes of a professional librarian and service principles […]
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