Elite Engineering is a company which is in the business for the past decade. The manufacturing unit and warehouse is situated in Benoni. The companies most profitable customers are operating in the mining industry in the North West province. Since the beginning of the COVID-19 pandemic, the company has seen a dramatic downward spiral in revenue. You are appointed as the Supply Chain Manager and are required to address this situation urgently.

1. Evaluate Elite Engineering based on the systems analysis process.

To prove your point, include in your discussion the:
• Seven consecutive steps

After completing the seven steps, indicate whether this will lead to a competitive advantage in the market place.

Remember to refer to evidence in the case study. Do not discuss only theory. (35)

2. Discuss the barriers you can expect to encounter when implementing your supply chain management strategy. (15)

SUMMATIVE ASSIGNMENT CASE 2

Read the following Case Study and completethe questions and/or instructionsthatfollow. [50]

Fashion Studio

Fashion Studio is a clothing company which is in business for the past five years. The warehouse and retail shop issituated in Cape Town. Before the COVID-19 pandemic, the company had a customer relationship office, consisting of ten employees. Since the outbreak of the pandemic the company had to retrench eight employees. Customer complaints are stacking up and sales are down.

3. Critically evaluate the current customer service and provide inputs on how to improve it.

You can include any part of what you have learned in this module, relating to:
• Pre-transaction elements
• Transaction elements
• Post-transaction elements
Remember to refer to evidence in the case study. Do not discuss only theory.

4. Provide Fashion Studio guidance on what market strategy to follow. (15)

SUMMATIVE ASSIGNMENT CASE 3

Read the following Case Study and completethe questions and/or instructionsthatfollow. [50]

Tiny Dolls

Tiny Dolls is a toy manufacturing company which is in business for the past decade. The manufacturing unit and warehouse is situated in Tswane. Sales and marketing are spread over a large geographical area. Since the beginning of the COVID -19 pandemic, the company has seen a dramatic descend in profits. One of the areas identified for improvement is procurement.

5. You have been tasked by management to develop a turnaround strategy for the company. You need to address the following matter:
• Applying the nine procurement objectives to become more profitable.

Remember to refer to evidence in the case study. Do not discuss only theory. (30)

6. Provide Tiny Dolls with guidance on how to improve their supplier selection process.
You can include any part of what you have learned in this module, relating to:
• Supplier survey
• Supplier investigation and assessment
• Supplier choice (20)

SUMMATIVE ASSIGNMENT CASE 4

Read the following Case Study and completethe questions and/or instructionsthatfollow. [50]

Supernova
Supernova is a furniture manufacturing company which is in business for the past five years. The manufacturing unit and warehouse is situated in Port Elizabeth. Since the beginning of their existence, the company has been conducting their own distribution, which resulted in a large number of losses.Significantly more losses occurred since the beginning of the COVID 19 pandemic. The company’s maincustomers are situated in Gauteng and Mangaung.

7. Advise the company on alternative distribution channels available to them.

You can include any part of what you have learned in this module, relating to:
• Distributors
• Trading houses
• Government departments
• Industrial buyers
• Wholesalers
• Retailers and large chain stores
• Export agents

Remember to refer to evidence in the case study. Do not discuss only theory. (30)

8. If Supernova decides to start engaging in international trade, what will be the aspects for them to consider? (20)

Answers to Above Questions on Supply Chain Management

Answer 1:

Supply chain management is important in order to ensure the timely delivery of raw materials to the manufacturing unit and finished products to the end customers. However the covid-19 pandemic has adversely affected the supply chain function of many organisations. The given scenario of Elite engineering also indicates that the supply chain function is disrupted which has adversely affected the operations of the company. Supply chain management can be carried out effectively with the application of technology. A proper system analysis is important and there are mainly 7 steps that need to be carried out in order to perform a complete system analysis. These are
1) identifying system users
2) defining the main users goal
3) specifying the patterns of system usage
4) providing functional solution to achieve the goals and usage patterns

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