Question 1 [23]
Analyse and describe the components that make up information systems (IS). Provide your examples to detail how each component is applied.

Question 2 [27]
Your manager calls a meeting with all senior staff members. He has reason to believe that the organisation is falling behind its rivals. Therefore, he suggests making improvements to certain areas of business and seeks the input of his senior members, to which you all agree. You, the systems analyst, and the business analyst raise the point that change on the organisational level will be challenging to many sectors.

Suggest why change on this scale is necessary and explain methods that can be put into place to maximise positive or minimise negative impacts on daily operations and profit.

Question 3 [14]
Explain the process whereby hardware components perform instructions.

Question 4 [28]
4.1 You are the IT specialist at a large organisation. Recently there have been various issues regarding information security. One of those issues has been identified as virus attacks. You are now required to install and update the antivirus software to prevent this from happening again. (16)

Identify and describe in detail the software category antivirus falls into.

4.2 The organisation has recently migrated to a digital database management system (DBMS) and needs a skilled individual to maintain it. (12)

Determine and explain the role and responsibilities this person will fulfill in this organisation.

Question 5 [8]

As an IT specialist, a client has called you seeking your assistance regarding securing their internal network. They are an online-based organisation with employees connecting to their network from remote locations across South Africa.

Analyse the situation, elaborate on the type of connection they can use to meet their needs, and provide one example of such a network that can be used in a South African organisation.

Answers on Above Questions on IT Systems Management

Answer 1: Information system comprises a large number of components that are essential in processing the information to the end user in allowing them to make relevant decisions. When it comes to the key important components of an information system, the main components include the hardware, software, database, network, and procedures. An analysis of all these important components of an information system along with an appropriate example is carried out as follows:

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