Question 1: (20 Marks)
According to Maslow, a descriptive hierarchy of basic human needs must be satisfied at different levels in the business environment. Categorise each of the twenty (20) needs identified by Maslow according to their respective categories. (10 marks)

In your own words, discuss ten (10) advantages presented by a market economic system. (10 marks)

Question 2: (32 Marks)
In your own words, provide a summary of each of the four (4) main business management activities: Planning, Organising, Directing/leading and Controlling.
(4 x 2 = 8 marks)

Provide an example of how the four (4) main business management activities mentioned in question 2.1. may be applied to the departments within an organisation provided below: (8 x 3 = 24 marks)

The Sales Manager of a Virgin Active. (4 x 2 = 8 marks)
The Logistics Manager of Pick n Pay’s distribution warehouse. (4 x 2 = 8 marks)
The Marketing Manager of Coca Cola SA. (4 x 2 = 8 marks)

Question 3: (31 Marks)
Discuss the centralised purchasing approach in your own words and explain eight
(8) reasons why an organisation may consider this approach. (2 + (8 x 1) = 10 marks)

Define each stage of the outsourcing process in an organisation, and provide a relevant practical example of each stage to substantiate your definition. (7 x 3 = 21 marks)

Question 4 (17 Marks)
Provide a description of each of the activities illustrated in the Porter, 1985 value chain below: (9 marks)

List the elements of a transformation model for constructing the Oceans Mall in Umhlanga. Ensure to provide an example with each factor element. (8 marks)

Answers to Above Questions on Business Management

Answer 1: Maslow hierarchy of need theory is an important theory of motivation that explain that there are five categories of human needs that explains the behaviour of an individual. These are categorised as physiological need, safety need, love, and belonging needs, and self actualization needs. Maslow has identified 20 needs under these categories and these are explained as follows:

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