Retailer Checkers has launched a new state-of-the-art supermarket at Chartwell Corner in Dainfern,
Gauteng, further growing its share of the premium grocery sector in South Africa.

More than 40 new jobs were created with this store opening, and Checkers FX Chartwell Corner has
103 employees, the group noted.

In November Checkers announced a partnership with US coffee chain Starbucks which would see
the coffee house and roastery chain launch outlets in select supermarkets.
The retailer said that the new store in North Joburg will offer several unique speciality services,
including:

 Fresh Krispy Kreme doughnuts, delivered daily;
 An in-store Starbucks;
 An in-store Kauai serving salads, wraps and smoothies;
 A sit-down sushi bar;
 Freshly-made artisanal bread, pastries and cakes;
 More than 400 local and international cheeses;
 Wines from over 100 estates and authentic French champagne.

The Dainfern store is the latest addition to the Checkers’ FreshX brand, which takes on upmarket
retailers including market leader, Woolworths.

Checkers introduced the FreshX concept stores to gain market share among more affluent South
Africans, with the idea proving so popular that the group now plans to revamp at least a third of its
Checkers stores in the medium term.

Unlike traditional Checkers stores, the FreshX concept stores feature more upmarket furniture and
signage – including benches and tables for customers to test samples.

In its annual results published in September, Shoprite highlighted its recent success in the premium
retail market – a segment typically dominated by Woolworths.

The group said that its strategy in South Africa of focusing on establishing a ‘fresh food theatre’ for
its customer base continues to improve year on year.

“The success of the launch of the Xtra Savings Rewards Programme during the previous financial
year in the Checkers chain has gained traction, and the 7.6 million Xtra Savings Rewards Programme
customers as of 4 July 2021 contributed to the achievement of the record market share for the
brands.”

Checkers, inclusive of Checkers Hyper, now operates from 268 stores in South Africa. Key to
Shoprite’s push into the premium food retail segment is the new Checkers FreshX store format.

Over the past year, Shoprite said the number of stores in the Checkers FreshX format has increased
to 41 from 28 stores in the prior year. The group is targeting 80 of these stores.

Source: https://businesstech.co.za/news/business/525988/checkers-takes-aim-at-
woolworths- with-new-upmarket-stores/ [Accessed 31 January 2022].

Q.2.1 Explain the obligations Checkers FX Chartwell Corner would have to employees in
terms of the Basic Conditions of Employment Act. (10)

Q.2.2 Discuss the requirements for meaningful market segmentation with application to
Checker’s FreshX. (10)

Q.2.3 Create a job specification for a fictional position at Checkers FreshX. (10)

Q.2.4 Identify and describe the types of financial documents Checkers would have
reported in its annual results. (10)

Q2.5 Through the use of examples applicable to the case study, discuss the following
branding concepts: (15)

 Manufacturer, dealer and generic brands
 Individual and family brands

Answers to Above Questions

Employers have certain responsibilities towards the employee working in their organisation. Employees should be provided with a safe working condition that is free from any kind of hazard and this is the basic obligation of every employer. In the given case scenario of Checkers FX Chartwell Corner, the employer has the obligation of providing safe working conditions to its employees, and the basic condition of employment act also indicates that there is a need to provide fair remuneration as per the prevailing standards……